What is a Webinar?

A webinar is an online course. To participate in a webinar you need an internet connection and an audio (phone or VOIP (voice over Internet protocol)) connection.

You receive (via email) an invitation to the webinar. At the scheduled time, you login to the webinar meeting.

If you are connecting via telephone, long distance charges apply (because our webinar phone connections are managed by Webex and they use an American phone server) for the duration of the webinar. At the start of the meeting you will see be given the audio conference instructions (phone number to dial into, access code and Attendee ID#).

If you are using VOIP, you will see the same audio conference instruction window appear - but you will click on the USE COMPUTER HEADSET button (at the bottom-left corner of that window)

Once the webinar starts, you will be seeing the instructors screen (over your internet connection). And you will be hearing the instructor's voice over your audio conference connection.


FAQ

Webinars seem expensive - almost as much as coming to a full-day course

You are paying for one connection to the webinar - but there is no limit on the number of people that you can have watching the webinar. So it's actually much less expensive. You could get a group of employees together in a meeting room and use a projector to display the webinar to the whole group.

Even for a single individual...you are saving the time and expensive of travelling to a classroom.

Can we interact?

It depends on the type of webinar...if it is a private webinar (booked exclusively for employees from a single company) - there can be voice interaction.

If it is an open webinar (people from different companies) - there will not be any audio interaction (it is too disruptive) but you will have the opportunity for questions at the end of the webinar and you can text (in the webinar screen) questions during the presentation.


How can it do me any good if it's not "hands on"?

If it was a whole-day session - I would not recommend anything BUT hands-on (in class) training.

But shorter (1 to 3-hour) sessions...especially when they are single-topic sessions (ie, Converting to a new version of a single program or Excel Pivot Tables or Mail Merge, etc)...are well covered in a hands-off session. You still have the manual (electronic copy emailed to you before the session) that you can follow along with. You are seeing the instructor go through all the steps explained in the manual. And you are hearing the explanation of the purpose of the functions and the steps needed to carry out the functions